{"id":4379,"date":"2025-09-01T12:37:22","date_gmt":"2025-09-01T10:37:22","guid":{"rendered":"https:\/\/www.snipe-sport.fr\/?page_id=4379"},"modified":"2025-09-11T15:04:13","modified_gmt":"2025-09-11T13:04:13","slug":"infos-livraison","status":"publish","type":"page","link":"https:\/\/www.snipe-sport.fr\/en\/infos-livraison\/","title":{"rendered":"Delivery information"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">D\u00e9lais de traitement et d\u2019exp\u00e9dition<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Produits en stock<\/strong> : les commandes sont pr\u00e9par\u00e9es et exp\u00e9di\u00e9es sous <strong>24 \u00e0 48h ouvr\u00e9es<\/strong>.<\/li>\n\n\n\n<li><strong>Produits personnalis\u00e9s<\/strong> (maillots, tenues, textiles sur mesure) : le d\u00e9lai moyen est de <strong>3 \u00e0 5 semaines<\/strong> apr\u00e8s validation du design. Ce d\u00e9lai peut varier selon la complexit\u00e9 du projet et la p\u00e9riode de l\u2019ann\u00e9e.<\/li>\n\n\n\n<li>Vous recevez un e-mail de confirmation d\u2019exp\u00e9dition avec un num\u00e9ro de suivi d\u00e8s que votre colis est pris en charge par le transporteur.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Modes de livraison<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous travaillons avec des transporteurs fiables pour garantir une livraison rapide et s\u00e9curis\u00e9e :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>UPS (France m\u00e9tropolitaine, Corse et Monaco)<\/li>\n\n\n\n<li>Point Relai sur demande<\/li>\n\n\n\n<li><strong>Transporteurs sp\u00e9cialis\u00e9s<\/strong> pour les commandes volumineuses ou destin\u00e9es aux clubs<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Les livraisons sont effectu\u00e9es \u00e0 domicile ou en point relais selon le choix du client.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Tarifs de livraison<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>France m\u00e9tropolitaine<\/strong> : frais calcul\u00e9s automatiquement au moment de la commande en fonction du poids et du transporteur choisi.<\/li>\n\n\n\n<li><strong>Union Europ\u00e9enne<\/strong> : livraison disponible, tarifs variables selon la destination.<\/li>\n\n\n\n<li><strong>International (hors UE)<\/strong> : nous exp\u00e9dions \u00e9galement dans plusieurs pays, <a href=\"https:\/\/www.snipe-sport.fr\/contact\/\" data-type=\"link\" data-id=\"https:\/\/www.snipe-sport.fr\/contact\/\">contactez-nous<\/a> pour un devis personnalis\u00e9.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Suivi de commande<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e8s l\u2019exp\u00e9dition, un <strong>num\u00e9ro de suivi<\/strong> vous est communiqu\u00e9 par e-mail. Vous pouvez suivre l\u2019acheminement de votre colis en temps r\u00e9el via le site du transporteur.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Retards et probl\u00e8mes de livraison<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de retard ou de probl\u00e8me li\u00e9 au transporteur (colis perdu, endommag\u00e9, livr\u00e9 \u00e0 une mauvaise adresse), merci de nous contacter rapidement. Nous ouvrirons un dossier aupr\u00e8s du transporteur et vous tiendrons inform\u00e9.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Retours et \u00e9changes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Produits standards<\/strong> : vous disposez de <strong>14 jours<\/strong> apr\u00e8s r\u00e9ception pour nous retourner un article non utilis\u00e9 et en parfait \u00e9tat.<\/li>\n\n\n\n<li><strong>Produits personnalis\u00e9s<\/strong> : ils ne peuvent \u00eatre ni repris ni \u00e9chang\u00e9s, sauf en cas de d\u00e9faut de fabrication ou d\u2019erreur de notre part.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 Pour plus de d\u00e9tails, consultez notre page [Politique de retours et garantie].<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contact service client<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Une question sur votre commande ou votre livraison ?<br>\ud83d\udcde T\u00e9l\u00e9phone : +33 (0)4 76 543 705<br>\ud83d\udce7 E-mail :<a href=\"https:\/\/www.snipe-sport.fr\/contact\/\" data-type=\"link\" data-id=\"https:\/\/www.snipe-sport.fr\/contact\/\"> formulaire de contact <\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9lais de traitement et d\u2019exp\u00e9dition Modes de livraison Nous travaillons avec des transporteurs fiables pour garantir une livraison rapide et s\u00e9curis\u00e9e : Les livraisons sont effectu\u00e9es \u00e0 domicile ou en point relais selon le choix du client. Tarifs de livraison Suivi de commande D\u00e8s l\u2019exp\u00e9dition, un num\u00e9ro de suivi vous est communiqu\u00e9 par e-mail. Vous [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4379","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.snipe-sport.fr\/en\/wp-json\/wp\/v2\/pages\/4379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.snipe-sport.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.snipe-sport.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.snipe-sport.fr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.snipe-sport.fr\/en\/wp-json\/wp\/v2\/comments?post=4379"}],"version-history":[{"count":2,"href":"https:\/\/www.snipe-sport.fr\/en\/wp-json\/wp\/v2\/pages\/4379\/revisions"}],"predecessor-version":[{"id":4679,"href":"https:\/\/www.snipe-sport.fr\/en\/wp-json\/wp\/v2\/pages\/4379\/revisions\/4679"}],"wp:attachment":[{"href":"https:\/\/www.snipe-sport.fr\/en\/wp-json\/wp\/v2\/media?parent=4379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}